1. Introduction

This Order Management System (OMS) is designed to manage orders, customers, inventory, and operations efficiently. We are committed to protecting the privacy of all users, including Admins, Users, and Customers.

2. User Roles & Data Access

• Admin: Full access to manage orders, customers, items, reports, and system settings
• User: Limited access to manage operations
• Customer: Can place orders and track status

3. Information We Collect

• Customer details (name, phone, address)
• Order data (items, quantity, status)
• User/Admin activity data
• Technical data (IP, device info)

4. How We Use Data

• Order processing and delivery
• Cancel/edit request handling
• Reports and analytics
• System improvements

5. Data Sharing

We do not sell your data. It may only be shared with delivery partners or legal authorities if required.

6. Data Security

Role-based access control and secure authentication are implemented to protect your data.

7. Data Retention

Data is retained only as long as required for business and legal purposes.

8. User Rights

• Access data
• Request correction
• Request deletion

9. Activity Logging

User and admin actions are logged for auditing and security.

10. Changes

This policy may be updated from time to time.

11. Contact

Company: Order System